Appointments

To make an appointment to see a Doctor or Practice Nurse please call: 020 8644 0224 between 8.30am – 12.00 pm and 2.00pm – 6.00 pm - Monday - Friday.

Doctors' Surgery Times

** Monday PM surgery: 2 of the 3 Doctors work on a rotation basis.

• Surgery times may vary.
  
• In addition to the regular doctors, a locum GP may be engaged to provide medical services when a GP is absent.

When you make an appointment do let us know if you want someone to accompany you during an examination.

If your condition is not urgent, we aim to offer you an appointment within two working days. You will be offered the first available appointment with the duty doctor for the Practice. 

Our Practice Nurse Manager also holds a regular minor illness clinic*. Appointments can be made ‘on the day’. Please enquire at reception (*certain patient groups and conditions are excluded).

Advance Booking

A number of appointments are allocated in advance for patients who wish to book 3-4 weeks ahead. This includes the weekly evening surgery. 

We will do all we can to accommodate your request for a particular doctor. 

Should there be no advance appointments left for the surgery you wish to attend you will be offered an appointment with another doctor working for the Practice or offered an alternative date if available.

Urgent Appointments

If your condition is Urgent, you may be asked to provide more details of your symptoms and you can expect to see the duty GP on the same day. You may receive a telephone consultation from either a doctor or nurse beforehand.

Other Information

Do let us know if more than one person in the family needs to be seen as each appointment will require a separate booking.

Appointments are usually allocated in ten minutes slots; if you require more time please inform the receptionist to see if a ‘double appointment’ is available.

If you are experiencing difficulty obtaining an appointment please ask to speak with the duty Senior Receptionist.

If your condition warrants an urgent appointment you may have to wait until the doctor has completed their normal surgery list before being seen.

Telephoning a Doctor or Nurse for Advice

We can arrange for a doctor or nurse to telephone you.  Please call the reception office after 10.30am.

Home Visits

Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible.

However, we can visit you at home if your condition means you cannot attend one of our practices. Please ring before 10am to arrange.